Referrals & Customer Feedback Surveys
Your happiest customers are your best marketing. Our Referrals & Customer Surveys service helps you turn great experiences into more business — by making it easy for customers to share feedback, refer others, and keep your team informed in real time.
- Collect actionable feedback to improve service and satisfaction
- Increase repeat business and loyalty with automated surveys
- Encourage customers to refer friends and family with one click
- Identify unhappy customers before they leave a bad review
- Boost 5-star ratings with smart routing based on survey responses
- Monitor trends and improve internal performance
What’s Included
Referral campaign setup and automation
Custom-branded customer satisfaction surveys
Smart survey logic to route promoters to review requests
Negative response alerts (for direct follow-up)
Referral links or QR codes for easy sharing
Monthly reports on referral traffic and feedback trends
Integration with email and SMS automation
Optional loyalty or reward trigger setup for referrals
Why It Works
People Trust People
Referral leads convert faster and at a higher rate than cold traffic.
Feedback Fuels Growth
Understand what customers love and what needs fixing — before it shows up in a review.
Automated and Smart
Promoters are routed to share online. Detractors are routed to you privately.
How It Works
Build Your Survey Flow
We create branded, mobile-friendly surveys based on your goals.
Launch Automations
Surveys and referral prompts are sent post-purchase, post-visit, or on demand.
Track & Improve
You receive insights, alerts, and reports with real-time response data.
Turn Feedback Into Fuel for Growth
Let’s build a system that captures more love, prevents bad reviews, and spreads your business by word of mouth.
Can I offer incentives for referrals?
Yes — we can build automated reward logic or integrate your loyalty system.
What if someone leaves a bad rating in a survey?
You’ll get an alert instantly so you can respond before they post publicly.
Are these surveys anonymous?
They can be — or fully branded with contact fields. You decide the experience.
